Enjoy Experts Power Rogers Pro On-the-Go™ Experience
PALO ALTO, CA, March 12, 2020 – Enjoy, announced today the expansion of its partnership with Rogers Communications, Canada’s largest wireless provider, to bring the mobile retail store to new and existing Rogers customers in Greater Vancouver. Last October, Enjoy announced its partnership with Rogers in the Greater Toronto Area with plans to expand to more Canadian cities this year.
The Rogers Pro On-the-Go™ service is powered by the one of a kind, personal experience customers can get from the knowledgeable, hand-delivered service of an Enjoy Expert.
Rogers customers simply order a phone, specify any location in the Pro On-the- Go™ service area, and an Enjoy Expert will meet them with their new device within hours – at no extra cost. Whether at the office in Downtown Vancouver, at a coffee shop in Port Moody or at home in Langley, the pro can walk a customer through their plan options, expertly set-up their device, transfer applications, synch contacts, explain its features and offer popular accessories like cases, headsets and smart assistants.
Enjoy has created the next generation of retail – the mobile store – and is revolutionizing the way premiere companies serve their customers in a digitally-driven world by delivering an on-the-go Smart Last Mile retail experience for free. Enjoy has also established strategic partnerships with technology leaders such as AT&T in the United States, and BT and EE in the United Kingdom, to pair the convenience of buying online with the confidence you get in a store, all in the comfort of your home.
“We are so excited to expand our partnership with Rogers and bring this proven formula to Greater Vancouver,” says Ron Johnson, CEO of Enjoy. “We provide a personalized experience to every customer. Our Experts deliver everything you could do in a store in the comfort of your home or office and are full time employees selected for their love of technology and people.”
In addition to Canadian expansion this month, Enjoy also operates in more than 54 US markets, covering more than 50% of the US population, and is available in 12 markets in the UK, covering more than 60% of the UK population. Plans are also underway to expand to additional locations throughout this year.
“Our customers’ time is valuable and this is about making it easier for customers to get the connected device they want in a way that’s convenient and personalized for them,” says Brent Johnston, President of Wireless at Rogers. “As the first national carrier to introduce unlimited data plans and offer exclusive 5G network access to Rogers Infinite customers, we’re thrilled to now bring this innovative service experience to our customers in Greater Vancouver.”
From the busy mom or dad, to the senior getting their first smartphone, Rogers Pro On-the-Go helps make it possible for all Canadians, no matter their unique circumstances, to stay connected through a personalized experience that offers as much or as little help as they need, on their terms.
Enjoy, based in Palo Alto, CA, is a company that is changing the way premiere companies serve their customers in a digitally-driven world. Enjoy created a mobile retail store experience and has partnered with companies like AT&T in the United States, BT and EE in the United Kingdom and Rogers Communications in Canada. For more information about Enjoy, please visit www.enjoy.com. To download press assets please visit https://www.enjoy.com/en-us/pages/press.
About RogersRogers is a proud Canadian company dedicated to making more possible for Canadians each and every day. Our founder, Ted Rogers, purchased his first radio station, CHFI, in 1960. We have grown to become a leading technology and media company that strives to provide the very best in wireless, residential, and media to Canadians and Canadian businesses. Our shares are publicly traded on the Toronto Stock Exchange (TSX: RCI.A and RCI.B) and on the New York Stock Exchange (NYSE: RCI). If you want to find out more about us, visit about.rogers.com.